What it solves
Most questions on a website repeat: price, delivery time, availability, how to order, whether you cover my city. The bot answers those instantly, at any hour. Anything needing a person — a specific quote, a complaint, a negotiation — is handed to you with the full conversation.
What the bot can do
- Answer questions about products, services and prices
- Capture inquiries — name, contact and what the person needs
- Guide people through ordering and explain payment
- Check order status when connected to your system
- Book appointments and calls
- Work in Serbian and English, detecting the visitor's language
- Hand the conversation to a person when needed
It learns from your data, it does not invent
The bot is fed your content — catalogue, price list, common questions and terms of business. When an answer is not in that data it says it does not know and offers contact, instead of producing something that merely sounds convincing. For a company a wrong answer costs more than a missing one.
FAQ
Does it replace staff?
No. It takes the repetitive questions so people can do work that earns. Serious inquiries still reach a person.
Can it see stock levels?
It can, when connected to your business system or store.
Related: AI marketing · Automation · ERP